DejarView will help companies deal with more customers in less time

FCS Laser Mail has launched an online document archiving and management system.

DejarView can store and manage high volumes of electronic documents with excellent disk space efficiency, and deliver documents at extremely high speeds. It can store and manage all kinds of personalised documents such as letters, claim forms, signed documents, invoices, bank statements and cheques.

With DejarView, the customer services team can respond to a caller more efficiently. They simply log on to the web-based application and retrieve the relevant document in seconds. It can then be amended, printed out either on their desktop printer or on one of FCS Laser Mail’s high quality printers and mailed out. The documents stored in DejarView can either be an exact digital reproduction of an original printed document or a high resolution scanned legacy document.

Michael Fay, Director at FCS said, “Staff can spend hours archiving and retrieving thousands of documents each day. DejarView is an easy to use system that will save companies time and money and enable them to be even more efficient when dealing with customers on the phone.”

DejarView also allows notes to be linked to a document and provides a full audit trail throughout the life of each archived document.

Michael Fay added, “We already have several companies handling customer enquiries more professionally and efficiently using DejarView.”

FCS Laser Mail has an online archiving system that offers you all of this functionality and much more. For a free demo of DéjarView, call us now on (0121) 306 4300.

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